Cancellation Policy:
Should it be necessary to cancel your reservation, the following is our cancellation policy:
- 10 days or more prior to arrival: 15% of the total charge is deducted from the refund.
- 9-5 Day(s) prior to arrival: Charge for first night’s accommodation.
- 4 days to SAME DAY or NO SHOW cancellation, No money is refunded.
All room rates are based on double occupancy. Any additional guest beyond two persons will be charged an extra fee per person: $16.35 USD during high season and $10.90 USD during low season for Premium Double and Standard Double rooms.
Incidental Deposit Policy
Upon check-in, guests are required to provide either a credit card authorization or a refundable security deposit of $100.00 USD. This deposit serves as security against any incidental charges, damages, or missing items during the stay.
Credit card authorizations will be released within 4 hours after check-out, subject to a satisfactory room inspection. Cash deposits will be refunded immediately following check-out once the room has been inspected and approved.
Reservation Policy
Full payment or a 50% deposit of the total reservation is required within 24 to 48 hours after the booking is made to confirm the reservation.
Once a booking is received, we will contact you with your reservation details along with our banking information for payment processing. A copy of the payment receipt must be sent to us to secure and confirm your booking.
If payment or further communication is not received within the specified timeframe, the reservation will be automatically canceled.
For bookings made less than 24 hours prior to arrival, arrangements must be made in advance so we can be available to welcome you upon arrival.
